Privacy Policy
Last updated: 21 September 2025
Who we are
PT. Intilog Indonesia provides geophysical logging services and equipment. This policy explains what personal information we collect, how we use it, and your choices.
Contact: Haryono Palace Ruko No.10, Jl. MT Haryono, Balikpapan 76125, Indonesia • +62 (0542) 887 9143 • sales@intilog.com
What we collect
We only collect personal information that you provide to us directly:
- Contact form: name, email, phone (optional), subject, message.
- Operational emails: if you email us directly, we will receive whatever you send.
We do not use third-party analytics or advertising cookies on this site.
How we use your information
- To respond to enquiries and provide quotes or service information.
- To maintain business records and manage our relationship with you.
- To meet legal and regulatory obligations.
Legal basis: our legitimate interests in running our business and performing a contract with you (where applicable).
Who processes your data
We use trusted service providers to operate this website and deliver messages:
- Netlify (website hosting and serverless functions).
- SendGrid (email delivery for the contact form). When you submit the form, your message and contact details are processed by SendGrid to deliver the email to us.
These providers act as our processors and only handle your data under our instructions.
Data location & transfers
Our providers may process data in multiple regions. Where data is transferred internationally, we rely on the provider’s security measures and standard contractual protections.
Retention
Contact form submissions are retained in our email for as long as needed to handle your enquiry and for business record-keeping (typically up to 24 months unless a longer period is required by law or to manage ongoing services).
Security
We use HTTPS, apply a strict Content Security Policy, and limit access to mailboxes and systems to authorised personnel. No method is 100% secure, but we take reasonable steps to protect your information.
Cookies
This site does not use tracking cookies. Basic, strictly necessary cookies may be set by our hosting platform to operate the site or deliver security features.
Updates to this policy
We may update this page to reflect changes to our practices or services. Material changes will be noted by updating the “Last updated” date above.